Privacy Policy

Privacy Policy

Last Updated: September 2, 2026

At Faith Lift & Lay, we respect your privacy and are committed to protecting the personal information you provide to us when using our website or services.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, service address, photos or videos you send for estimates, and details about the services you request.

We may also collect basic website information such as your IP address, browser type, device information, and how you interact with our website.

2. How We Use Your Information

We may use your information to:

* Respond to your questions and requests.
* Provide estimates and quotes.
* Schedule moving, carpet installation, or carpet cleaning services.
* Contact you regarding your appointment or service.
* Process payments.
* Improve our website and customer service.
* Send service-related messages or updates.

3. Phone Calls and Text Messages

By providing your phone number, you agree that Faith Lift & Lay may contact you by phone call or text message regarding estimates, appointments, service updates, and customer support.

Message and data rates may apply.

You may request to stop receiving text messages at any time by replying STOP.

4. Photos and Videos

Customers may choose to send photos or videos of their property, furniture, carpet, or other areas in order to receive an estimate.

These photos or videos will only be used for business purposes related to your requested service and will not be publicly shared without your permission.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with employees, contractors, payment providers, website providers, or other service providers when required to operate our business and provide services to you.

We may also disclose information when required by law.

6. Payments

Payment information may be processed by third-party payment processors. We may not directly store your full credit card or banking information.

Please review the privacy policies of the payment providers used during your transaction.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand website traffic, improve performance, and provide a better user experience.

You may disable cookies through your browser settings, although some website features may not work properly.

8. Data Security

We take reasonable steps to protect your personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

10. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of certain personal information we have collected about you, subject to applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Faith Lift & Lay
Phone: (703) 215-9648
Email: Tsobgofaith43@gmail.com